This is linked to understanding automation
How to create these emails
For the next stage please see adding customized triggers and corresponding actions
Where to find these created emails
Having created a library of emails they can be located on the right-hand side of the tenancy record. For example, below shows a late rent within which there are 4 manually triggered emails.
This will open a dialogue box displaying the emails that can be sent.
Further manual triggers can also be created from here.
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