There are three scenariosScenario 1
- Where a new tenancy has been created for an existing tenant and the deposit has been passed over.
- You are integrated with Xero
- the deposit is held with a custodial scheme.
The first step - Close the old tenancy and refund the deposit as normal. When closing the tenancy please ensure you select your "Dummy deposit bank account" Click here - For steps on how to close the tenancy within our new closing tenancy screen. Steps on how to handle deposits held in custodial scheme Xero
Second step - Upon creating the new tenancy
- Within the tenancy add registered deposit charge : tenancy > statement > add charge > select "registered deposit charge"
- Add transaction " deposit already held " - allocate to the deposit charge.
Please note "deposit already held " is a custom analysis code that is mapped to your custodial scheme nominal code in Xero or QB for further instructions on deposits already held please see:
Scenario 2
- Where a new tenancy has been created for an existing tenant and the deposit has been passed over.
- Using Arthur only
Steps:
- Close the tenancy and refund deposit
- On new created tenancy - add registered deposit charge and pay off the charge from the drop down arrow.
Scenario 3
- Where a new tenancy has been created for an existing tenant and the deposit has been passed over.
- Using Arthur Live bank feed
- the deposit is held with a custodial scheme.
Steps:
- Close the tenancy and refund deposit
- On new created tenancy - add registered deposit charge
- Pay off charge as historic deposit - Historic deposits held by the custodial scheme
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