How to serve a notice, mailmerge it and be notified of expiration

Modified on Wed, 20 Mar at 10:32 AM

A notice is a special type of document that has an expiry date and where it is important that as a property manager you are notified.

A notice is served at tenancy level and will be seen by the tenant under their notice tab This article looks at

Creating a notice in Arthur and uploading a completed notice from outside Arthur
Creating a notice in Arthur and then mailmerging a notice from within Arthur
Where to view an expiring notice
Build automation for expiring notices

1. Creating a notice in Arthur and uploading a completed notice from outside Arthur

Step 1: Serve a notice Go to Tenancies>Serve a Notice

Step 2 Enter the details and press Save: Upload a completed notice and email tenant or serve then create a mail merge

If you want to send off for signature go to tenancy>documents and create a digital signature

2. Creating a notice in Arthur and then mail-merging a notice from within Arthur

This is linked to: understanding mailmerge and Adding variables to your template

Once your notice has been added go to mail merge

On the next page ensure you have created custom fields for section 8 and section 21 notices and complete the appropriate ones

The next page will allow you to create and send for signature or share with the tenant and leave unsigned

Once created the notice will be found in tenancy>documents

3. Where to view expiring notices

Dashboard

Notice index page

4. Notifications/Email reminders/automated Tasks

This section is linked to understanding automated events, and where to find expiring notices. Go to Settings>Your Account>Automated Events>Notices

Arthur is set up to create tasks and send you emails when the certificate is due to expire: